How can we help you?

Welcome to, the Jacksonville Fire and Rescue Department's customer service interface. This website makes it easier for you to access non-emergency resources, news and information about JFRD. In developing this site, we considered the most frequent non-emergency requests we receive by phone, e-mail or from visitors to JFRD Headquarters in downtown Jacksonville, Fla. Then we made it possible to make those requests right here, on

We encourage you to visit the drop down menus at the top of this page and see what's available.

Staton 4 crew washing the engine.
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Engine 11 outside of Fire Station 11
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Recruit Class 3-17 is posing for a photo at Mayport Naval Station
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JFRD rescue personnel assessing a situation.
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Rescue personnel with patient,
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Engine 58 visits a daycare.
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Miles Bowers Way street sign
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Firefighter cleaning bunker gear.
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